Terms of Service

Zaruba Store (“Zaruba”, “we”, “us”, “our”) has compiled these terms of service to govern your access to and use of our website www.zarubastore.com (the “Site”) and any related services (the “Services”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

1. Overview

Zaruba Store is an online marketplace for tactical gear and equipment designed for use in hazardous and extreme environments.

We provide products designed for professionals and enthusiasts who face high-risk situations — including military personnel, first responders, private security personnel, industrial workers, and adventurers.

Our mission is to deliver reliable, high-quality equipment that supports safety and performance under the most demanding conditions.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our Site.

By placing an order, you represent that:

  • You are legally capable of entering into a binding contract.
  • All information you provide is true, complete, and accurate.
  • You will use our products and Services only in compliance with applicable U.S. laws and regulations.

3. Orders and Payments

Orders can be placed through the Zaruba Store website, by email, or by phone through a manager.

All prices are listed in U.S. dollars (USD).

We accept payments via Stripe and PayPal, from both individuals and legal entities.

Payment must be received in full before an order is processed and shipped.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected, or if a product is unavailable.

4. Shipping and Delivery

Zaruba Store ships to all U.S. states via UPS, DHL, and USPS.

Delivery times:

  • Domestic shipments (from LA warehouse): up to 3 business days.
  • International shipments (from Ukraine): up to 3 weeks, depending on postal and customs services.

Shipping fees are displayed at checkout and may vary by product weight and location.

We are not responsible for delays caused by carriers, customs, or natural events beyond our control.

5. Returns and Warranties

Returns are accepted in accordance with U.S. consumer protection laws and the supplier’s individual policy.

Most products can be returned within 14 days if unused, in original packaging, and accompanied by proof of purchase.

Certain items may allow returns up to 30–90 days, depending on the manufacturer.

Warranties vary by supplier and product category.

For warranty support, contact info@zarubastore.com.

6. Product Quality and Authenticity

We work only with verified suppliers and trusted brands.

Whenever possible, we collect and display certificates of authenticity and quality such as ISO or manufacturer certifications.

While we ensure product descriptions are accurate, slight variations may occur due to supplier updates or technical limitations.

7. Compliance and Restrictions

Zaruba Store complies with all applicable U.S. trade and export regulations, including ITAR where relevant.

We sell only products that can be lawfully offered and shipped within the United States.

Certain items may be restricted in specific states or require additional verification.

8. Marketplace Terms for Brands and Sellers

Brands, manufacturers, and distributors may apply to list their products on Zaruba Store.

All suppliers undergo quality verification, documentation review, and product approval.

To collaborate, contact partners@zarubastore.com.

9. Consultations and Support

Our specialists can provide product recommendations and guidance on choosing suppliers.

You can contact us via:

10. Limitation of Liability

To the fullest extent permitted by law, Zaruba Store and its affiliates are not liable for:

  • Any indirect, incidental, or consequential damages resulting from the use or misuse of our products or Services.
  • Losses arising from shipping delays, carrier issues, or customs processes.
  • Injuries, damage, or loss resulting from unsafe, illegal, or unintended product use.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Intellectual Property

All text, graphics, images, and content on the Site are the property of Zaruba Store or its licensors.

You may not copy, reproduce, modify, or distribute any content without prior written consent.

12. Modifications

Zaruba Store reserves the right to update or modify these Terms at any time. Changes take effect immediately upon posting.

Your continued use of the Site constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California.

Any disputes shall be resolved exclusively in the courts of Los Angeles County, California.

14. Contact Information

Zaruba Store
Los Angeles, California, USA
Email: info@zarubastore.com
Phone: (number)
Website: zarubastore.com