Help Center

How do I place an order?
Add products to your cart and proceed to checkout. You’ll receive a confirmation email after completing your purchase.

Can I modify or cancel my order?
Please contact info@zarubastore.com to modify or cancel your order.

How long does delivery take?
Delivery within the U.S. takes up to 3 business days. Shipping from Ukraine may take up to 3 weeks.

Do you ship internationally?
Yes, we ship worldwide. Customs fees or import duties may apply depending on your location.

What payment methods do you accept?
We accept Stripe and PayPal. All transactions are processed through secure, encrypted payment gateways.

What is your return policy?
You may return unused items within 14 days of delivery (in some cases 30–60 days depending on the manufacturer).

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your return.

Is there a warranty on products?
It depends on the manufacturer. Some items come with a 12-month limited warranty.